Returns & Exchanges
At Aakasha, we strive to ensure you love your unique pieces, but if you are not completely satisfied, we offer a flexible 14-day return window from the date of delivery. All items must be returned in their original, unworn condition with all designer tags attached.
Initiate Your Request
Contact our customer support team or visit our online returns portal within 14 days of receiving your order to obtain a Return Authorization number.
Prepare the Package
Carefully pack your items in their original packaging, ensuring the invoice and Return Authorization form are included to prevent processing delays.
Ship the Item
Send the package using a trackable shipping service of your choice to our headquarters in Bulgaria; please note that return shipping costs are the responsibility of the customer.
Receive Refund or Exchange
Once our quality control team inspects and approves the returned garment, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing